How do you know you’re being productive?

I’ve haven written for ages for this blog.

I could say that I have a good excuse, but to be honest, I could’ve found some time to write something here as well. And I say here as well, because I haven’t been sitting on my hands all this time. I’ve been writing. Quite a lot lately. And I’ve changed jobs as well.  True story.

But, let’s get to the point. How do you know you’re being productive? (more…)

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WFM practices to improve your daily life (part I)

I earn my living working as a Workforce Management Planner ( don’t know what workforce management is? Click here ). If I would to explain my job in a very basic way is that I do forecast for various data and agent management.

We use some best practices in our work, practices that help us to have a good process and, of course, reach our goals every week, month and year. (more…)

Continue ReadingWFM practices to improve your daily life (part I)