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How to beat procrastination

Ah, procrastination! The pompous word that is starting to replace laziness. We aren’t lazy anymore, we are procrastinating. Because lazy is an adjective, while procrastinating is a verb.

I’ll go a little bit into grammar (which, I’ll admit it, it might not be my forte). The adjective is used to describe things, while verbs are defined by action. This is why we are more comfortable about saying “I procrastinate” rather than “I’m being lazy”. Lazy will attach us a label, while procrastination is an action that we do, and we can stop it, eventually.

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Taking it step by step

 

Life is full of things to do. Sometimes there are too many that gather on our list. And in our own bravery we think that we can do it all. At the same time, if possible. But is not possible. This is the truth. It’s not possible to do it at the same time. It’s not even possible to do it all. We need to choose what we want to do. To establish our priorities and take it step by step.

In the last couple of months, I have been working a lot. I’ve worked at my job a lot, I’ve worked on my own projects a lot. I’ve wanted for it all, believing that everything is possible. I have to do it now, otherwise it will be too late, I was thinking.
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WFM practices to improve your daily life (part III)

Part I

Part 2

And here we are at the final part. I was saying at the end of the second part, that in this piece we will talk about the Intraday management and about improvement. So let’s cut the intro and get right in the business.

  • Intraday management

How to define Intraday management? From a WFM point of view, the Intraday team is taking care that the agents are respecting their schedules, they make necessary modifications of the agent’s schedule. (more…)

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